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Q As long term clients, what other service we can get?
A 1）New product will be offered with order, so you can see if it is potential product in the market and promote it, and you will have the right to resell the product in your district.
2）Additional fee discount, cheaper price on purchasing products in larger quantity.
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Q What standards must be passed for marine vinyl fabric？
A All marine vinyl fabrics shall pass IMO flame retardant and asbestos free tests.
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Q How to test the outdoor durability of outdoor & marine vinyl fabric？
A All outdoor & marine vinyl fabric of CAIWING have passed QUV 1000 hour test and hydrolysis resistance test standard for 10 years.
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Q Can I get the sample?
A Yes, please contact us by email/whatsapp/wechat directly. In addition, we can also make the sample according to your requirement.
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Q What is the difference between coated fabrics and outdoor & marine vinyl fabric cloth?
A CAIWING's outdoor & marine vinyl fabric can pass the flame retardant test, at the same time also have the function of waterproof, and the easy of cleaning is better than outdoor fabrics cloth.
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Q What is the Minimum Order Quantity?
A 500-1000 meters per color based on different products.
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Q How to clean outdoor coated fabrics?
A CAIWING outdoor series products can be directly washed with water to facilitate customers' daily maintenance. Some products with easy decontamination function, also support weak solvent cleaner to assist in cleaning without damage.
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Q How to control quality?
A 1) All raw materials are screened by IQC (Incoming Quality Control) before starting, and the quality of raw materials will be tested again after screening.
2) During the production process, the quality inspector will also strictly check all aspects of the production process.
3) After completion, QC shall conduct a comprehensive inspection on the products, and the products can be delivered to customers only after they are confirmed as qualified.
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Q How to solve the problem that the marine vinyl fabric will not burn people after outdoor high temperature?
A CAIWING silicone series products can be selected, because silicone resin has the characteristics of high temperature resistance, low temperature resistance and temperature change resistance, the product can not easily rise after high light and high temperature.
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Q What is your terms of payment?
A T/T and L/C at sight is acceptable.
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Q How to solve the mildew problem of outdoor & marine vinyl fabric products?
A All CAIWING outdoor & marine vinly fabric products are added Anti mildew and antibacterial polymer environment-friendly materials. They can pass the ASTM G21 standard and can effectively resist mold and fungi.
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Q How is the product packaged after being divided into volumes?
A We will use solid paper tubes to roll, and then use double-layer plastic film for external packaging. If special packaging service is required You can also consult with us.
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Q What should we do if the marine vinyl fabric is polluted by stubborn stains during outdoor use?
A Customers can use weak solvents 75% alcohol or 91% isopropanol to assist in cleaning. Marine vinyl fabric with easy decontamination functions such as silicone, it can easily remove stubborn stains.
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Q Manufacturer or trading company?
A We are a manufacturer providing customized leather services for customers all over the world.
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Q What if my marine vinyl fabric needs a composite sponge?
A CAIWING can provide you with sponge flame composite service. The sponges we choose meet IMO flame retardant and environmental protection requirements, the semi-finished products can better meet the needs of different customers.
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Q What is the daily output?
A After the product is put on the machine，it can produce 70000 meters a day.
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Q How long is the delivery time?
A Normally it is around 12-20 days.
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Q Can we customize the products as our requirements？
A Yes we can. Please send sample and specification details to us .
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Q Will a test report be provided to me when the product is ready?
A Our company has a complete set of product testing means and quality assurance system, including independent testing room and Professional quality inspection personnel conduct comprehensive inspection. If the customer needs, we can provide a full set of test reports.
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Q How to solve the problem of product transportation?
A 1）We can provide door-to-door delivery and unloading services within our capabilities. If the distance is long, we will choose the best logistics company for transportation and distribution.
2）In case of sea transportation, we have an experienced team to arrange.
