-
Q As long term clients, what other service we can get?
A 1）New product will be offered with order, so you can see if it is potential product in the market and promote it, and you will have the right to resell the product in your district.
2）Additional fee discount, cheaper price on purchasing products in larger quantity.
-
Q Can I get the sample?
A Yes, please contact us by email/whatsapp/wechat directly. In addition, we can also make the sample according to your requirement.
-
Q What is the Minimum Order Quantity?
A 500-1000 meters per color based on different products.
-
Q How to control quality?
A 1) All raw materials are screened by IQC (Incoming Quality Control) before starting, and the quality of raw materials will be tested again after screening.
2) During the production process, the quality inspector will also strictly check all aspects of the production process.
3) After completion, QC shall conduct a comprehensive inspection on the products, and the products can be delivered to customers only after they are confirmed as qualified.
-
Q What is your terms of payment?
A T/T and L/C at sight is acceptable.
-
Q How is the product packaged after being divided into volumes?
A We will use solid paper tubes to roll, and then use double-layer plastic film for external packaging. If special packaging service is required You can also consult with us.
-
Q Manufacturer or trading company?
A We are a manufacturer providing customized leather services for customers all over the world.
-
Q What is the daily output?
A After the product is put on the machine，it can produce 70000 meters a day.
-
Q How long is the delivery time?
A Normally it is around 12-20 days.
-
Q Can we customize the products as our requirements？
A Yes we can. Please send sample and specification details to us .
-
Q Will a test report be provided to me when the product is ready?
A Our company has a complete set of product testing means and quality assurance system, including independent testing room and Professional quality inspection personnel conduct comprehensive inspection. If the customer needs, we can provide a full set of test reports.
-
Q How to solve the problem of product transportation?
A 1）We can provide door-to-door delivery and unloading services within our capabilities. If the distance is long, we will choose the best logistics company for transportation and distribution.
2）In case of sea transportation, we have an experienced team to arrange.
-
Q How about the after-sale service?
A We provide excellent after-sale service for each order, any problems we will take responsibility and solve for you.In case of quality problems, we can return or replace them.
